Shipping information

PLEASE READ THE IMPORTANT UPDATE ON SHIPPING DURING COVID-19 LOCKDOWN HERE

Order processing time:

Growing succulents and selling seed is just a hobby and I have another full time job and are often away from home. I try to send orders as soon as possible after they are placed but please allow up to 14 days for me to send your order. If I do not respond to messages immediately please remain patient, I will always get back to you.

Packaging of seeds

Seeds are shipped in a small bubble wrap envelope. Individual seeds are packed per type in small glassine envelopes and clearly marked.

I include no invoices or paperwork inside the envelope. The small envelopes do not require customs declaration on my side.

If you have any other preference, please contact me prior to placing an order.

Australian buyers: For Australian buyers I will include the standard declaration as required by Australian authorities.

International shipping:

Seeds are mailed by using the South African Post Office registered mail service, a very reliable service but unfortunately not very fast.

I provide a tracking number, however this tracking only updates until the envelope leaves the international mail center in Johannesburg, South Africa.

Please note that envelopes may take anything from 4 – 12 weeks to arrive at an international destination. There is no real concern that an envelope is lost before at least a 12 week period has passed. The registered mail service is however very reliable and I have a very close to 100% successful delivery rate.

I have sent seed envelopes successfully all over the world including the United States, United Kingdom, Australia, New Zealand, Canada etc.

Please familiarise yourself with your own import regulations ans risks of importing seeds. No refunds can be offered for envelopes being confiscated by your customs or agricultural agencies. No phytosanitary certificates can be provided at this point.

South African buyers:

I prefer EFT payments to my bank account in ZAR.

After placing your order, please wait for me to email you the total amount payable.

Seeds will be sent by CourierGuy for R85 or Postnet counter-to-counter parcel service for R100. Small plant orders will be the same amount or slightly more for larger parcels. When paying by EFT, ignore the shipping amount on checkout if it doesn’t seem correct, I will confirm the correct amount in ZAR.